ARISOne support address
Email us about technical problems, account access, privacy or subscriptions.
info@alsendigital.net →1. Help us respond faster
Include your platform (Android/iOS), Aris app version, a short description and the approximate time of the issue. Never send a password, online banking credential, full card number or recovery key.
2. Privacy and data requests
For access, correction or other privacy requests, write from your registered account email where possible. To delete your account, use the dedicated Account & Data Deletion page.
3. Subscriptions and refunds
Apple App Store or Google Play manages billing, cancellation and refunds for store purchases. You may include the store name and transaction identifier, but do not send full payment details.
4. Security reports
If you suspect unauthorised account access or a security issue, include “Security” in the email subject. Do not publish sensitive technical details in a public channel.